Terms & Conditions
Last updated: April 3, 2026
Welcome to Befikra.
These Terms and Conditions (“Terms”) govern your access to and use of Befikra's website, applications, and services (collectively, the “Services”).
By accessing or using Befikra, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Services.
1. About Befikra
Befikra is a technology platform that provides CRM, automation, AI, booking, and operational tools to help experience-based businesses manage leads, customer communication, bookings, payments, analytics, and operations.
Befikra provides software and infrastructure tools only. Befikra does not own, operate, organize, or conduct any travel, adventure, or experience services listed or managed through the platform.
2. Eligibility
To use Befikra, you must:
- Be at least 18 years old
- Have the authority to represent yourself or your business
- Provide accurate, complete, and updated information during registration and usage
Befikra reserves the right to suspend accounts that provide false or incomplete information.
3. User Responsibilities
By using Befikra, you agree to:
- Provide accurate event, experience, pricing, and operational details
- Manage and fulfil bookings created through the platform
- Comply with all applicable laws, safety regulations, and business requirements
- Communicate clearly and responsibly with customers
Befikra is not responsible for the execution, safety, quality, or delivery of any experiences or services managed using the platform.
4. Acceptable Use
You agree not to:
- Misuse, disrupt, or interfere with the platform or its services
- Upload false, misleading, illegal, or harmful content
- Attempt unauthorized access to systems, accounts, or data
- Use Befikra for fraudulent, unlawful, or abusive activities
Befikra reserves the right to suspend or terminate accounts that violate these Terms.
5. Bookings And Payments
- Befikra provides tools to manage bookings and payment collection
- Payments are processed through secure third-party payment providers
- Befikra does not directly handle or control payment processing systems
- Befikra is not responsible for payment failures caused by third-party providers
Users are responsible for managing their own payment policies, collections, and customer financial interactions.
6. Pricing And Subscription
- Subscription plans, features, and pricing are clearly communicated on the website or during onboarding
- Befikra may update pricing or plans with prior notice
- Any applicable charges will be communicated transparently
7. Cancellations And Refunds
- Cancellation and refund policies are defined and managed by the business using Befikra
- Befikra only provides tools to display and manage these policies
- Befikra does not guarantee refunds unless required by law
8. Intellectual Property
All software, platform design, branding, trademarks, and content related to Befikra are owned by Befikra.
Users retain ownership of their own uploaded content but grant Befikra permission to use, display, and process such content for service delivery and platform functionality.
9. Data And Privacy
Your use of Befikra is governed by our Privacy Policy.
By using the platform, you consent to the collection, storage, and processing of data necessary for providing services, improving performance, and ensuring platform functionality.
10. Limitation Of Liability
Befikra shall not be liable for:
- Any indirect, incidental, or consequential damages
- Business losses, revenue losses, or operational interruptions
- Disputes between businesses and their customers
- Losses caused by misuse of the platform
The platform is provided on an “as-is” and “as-available” basis.
11. Suspension And Termination
Befikra may suspend or terminate access if:
- These Terms are violated
- Required by law or legal authority
- Continued use poses security, operational, or compliance risks
Users may also discontinue use of the platform at any time.
12. Modifications To Terms
Befikra may update these Terms periodically.
Continued use of the platform after updates constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
14. Contact Information
For questions, support, or legal inquiries, please contact:
Befikra Support
Email: support@befikra.com